Part 1 in a 3-Part Series on Content Marketing for the B2B Buyer’s Journey
B2B content marketing seeks to provide helpful and compelling content for each stage of the Buyer’s Journey. By thinking about what actions a buyer is taking in each stage, B2B marketers should provide content that educates. Your content should help the buyer progress to the next stage in the Buyer’s Journey and toward your product or service.
In a three-part blog series, I address the primary challenges B2B content marketers face during each buyer’s journey stage and provide tips for how to conquer these challenges. So let’s jump in!
Review of the buyer’s journey
First, a quick review of the buyer’s journey which defines the typical actions and steps a prospective buyer takes. The buyer starts by first understanding their problem to finally purchasing a solution. By defining specific phases or stages along the journey, we can better understand what information the buyer needs in each stage. There are many different buyer’s journey concepts available, some more granular than others. I prefer HubSpot’s Buyers Journey, shown in the graphic below, because it is easy to understand and more than adequate for content marketing purposes.
The entire journey has only three stages, Awareness, Consideration, and Decision. In this blog, Part 1 of 3, I discuss the Awareness stage.
Awareness stage buyer activities
During the Awareness stage, the buyer is just becoming aware there is a problem that may need to be solved. Or they may be discovering an opportunity for improvement. The buyer is typically researching online and offline to better understand if they have a problem, or opportunity, that warrants further investigation. They are looking for trustworthy educational content. This is content that is not trying to sell. It is content that helps them more clearly define their problem or opportunity. The goal for a content marketer during the Awareness stage is to gain the buyer’s attention. The successful content marketer does this by offering educational and helpful content in the places where the buyer is looking and researching.
Top 2 content marketing challenges in Awareness stage
Assuming you know and have defined your target Personas (read my post, B2B Buyer Personas: 6 Easy Ways to Research & Develop, if you need help creating Personas) and have compelling content appropriate for the Awareness stage, your top 2 challenges for Read more